1. Who we are
K&S Racking Installations Ltd is the controller of personal information collected through this website and through business enquiries.
- Company
- K&S Racking Installations Ltd
- Company number
- 15129984
- Registered office
- 2 Winser Drive, Reading, England, RG30 3EQ
- Telephone
- 07826 553181
2. Information we collect
When you contact us, we may collect your name, company name, email address, telephone number and the project information you provide. We may also keep correspondence and records connected with an enquiry, quotation or project.
Our website hosting and security services may process basic technical information, such as an IP address, browser type, date and time, and requested pages, to operate and protect the website.
3. How and why we use information
We use personal information to:
- respond to enquiries and discuss project requirements;
- prepare quotations and take steps requested before entering into a contract;
- plan, deliver and administer agreed work;
- maintain business, insurance and accounting records; and
- protect the website, prevent misuse and comply with legal obligations.
Depending on the circumstances, our lawful bases are taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, and our legitimate interests in managing enquiries, projects, records and website security.
4. Who we share information with
We do not sell personal information. We may share it only where necessary with website hosting and email providers, professional advisers, insurers, subcontractors involved in an agreed project, or public authorities where disclosure is required by law.
Service providers acting for us are permitted to use information only for the service they provide and must protect it appropriately.
5. How long we keep information
Enquiries that do not become projects are normally kept for up to 24 months after the last contact. If an enquiry becomes a customer or project record, we keep the relevant information while providing our services and afterwards for the periods needed to meet tax, accounting, insurance, contractual and legal requirements.
We may keep information for longer where a dispute, legal claim or regulatory requirement makes this necessary.
6. International transfers
Some technology providers may process information outside the United Kingdom. Where this happens, we require appropriate safeguards in accordance with UK data protection law.
7. Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection to processing, or transfer of information. Where processing is based on consent, you may withdraw that consent.
To exercise a right, email admin@ks-rackinginstallations.co.uk. We may need to confirm your identity before responding.
8. Complaints
Please contact us first if you have a concern about how we use your information. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
9. Cookies and website technology
This website does not currently use advertising or analytics cookies. Essential hosting, security or network services may use strictly necessary technology or technical logs to deliver and protect the website. If non-essential cookies or analytics are introduced, this policy and the website’s consent controls will be updated.
10. Changes to this policy
We may update this policy when our services, providers or legal responsibilities change. The latest version will always be published on this page with its update date.